Restaurant Reservation Intelligence

Every seat.
Perfectly placed.

A complete reservation platform built for restaurants that refuse to leave any table—or any opportunity—unmanaged.

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12
Core Features
3
Booking Channels
∞
Zone Depth
24/7
AI Availability
The Platform

Built for the floor,
not the spreadsheet.

xMart Booking gives your team a single, live view of every table, zone, and guest — from the moment a reservation is made to the moment they leave.

226
Guests Today
84
Arriving
33
Seats Free
Live Timeline — Today
Table 2
7:00 – 8:45
Table 3
5:45 – 7:00
Table 5
5:00 – 8:00
Zone A
6:45 – 8:45
Core Features

Everything your
floor needs to run.

Twelve capabilities, engineered together — from the way a table is defined to the way a guest is remembered.

01
⬡
Virtual Zone Technology
Group any tables — adjacent or not — into a named zone with its own party size range. Nest zones within zones for unlimited configuration depth. The industry's only non-adjacent virtual zone system.
Non-AdjacentNested ZonesMin / Max Party
02
⏱
Dynamic Turn Time
Set durations by party size, by day of week, and by rush-hour window — all independently. A table for 2 at peak service runs differently than a table for 12 on a Tuesday.
Party-Size RulesRush HoursPer Weekday
03
🎛
Smart Table Engine
Every table has a name, number, capacity, section, shape, and a stretch value for extra chairs. Toggle reservable, active, and combinable independently. Attach an image for staff reference.
Stretch SeatingSectionsCombinable
04
🗺
Live Floor Intelligence
Three simultaneous views: a searchable list, a horizontal timeline with free-time indicators, and a color-coded floor map — green, amber, red — with a live countdown on every occupied table.
List ViewTimelineFloor Map
05
📅
Special Date Control
Block a date entirely, or mark it as special — applying a different capacity, turn-time profile, or booking behaviour for holidays, private events, or high-demand nights.
Block DatesOverride RulesHoliday Mode
06
🔔
Smart Guest Reminders
Configure up to three reminders per reservation, delivered by SMS, email, or both. The restaurant sets the timing; the system handles delivery — reducing no-shows without staff intervention.
Up to 3 RemindersSMS & EmailCustom Timing
07
🎁
Guest Experience Packages
Define packages tied to occasions and party sizes. When a guest selects an occasion at booking, the matching package — and its perks — appears automatically in the form and confirmation email.
Occasion TagsAuto-MatchPerks & Upsells
08
🌐
Omnichannel Booking
Reservations arrive through three channels — web form, direct host entry, and AI voice — all unified in one view. Walk-ins are added with a single tap, showing every table's current free window.
WebDirect / Walk-InAI Voice
09
🎤
AI Voice Concierge
Guests call the restaurant and speak naturally. The AI gathers party size, date, time, occasion, and special requests — then books the right table automatically, 24 hours a day.
Natural Language24 / 7Auto-Book
10
👥
Guest Engagement Hub
A unified guest record for every visitor: visit count, total covers, booking source, contact details, and full history — filterable by Online, Walk-In, or AI channel.
Visit HistorySource TrackingFull Profiles
11
📊
Analytics & Insights
A demand heatmap, source-mix breakdown, status distribution chart, and live service timeline — all filterable by date range. Know exactly when your dining room peaks and where your guests come from.
HeatmapSource MixStatus Flow
12
⚡
Operations Command Center
Real-time KPIs at the top of every session: guests seated, guests arriving, total today, seats free right now. Changes as the date changes. Always current, always visible.
Live KPIsSeat AvailabilityReal-Time
Floor Management

The room,
in three views.

Switch between a searchable list, a horizontal timeline, and a live color-coded floor map — all showing the same live data, all updatable in a tap.

🟢 Green — table is available and ready
🔴 Red — table is occupied with a live countdown
🟡 Amber — table approaching end of its turn time
FLOOR MAP — LIVE
Table 1
Available
2 seats · 4h free
Table 2
1:29:44
Walk-In · 4 guests
Table 4
Available
4 seats · 2h free
Table 5
Arriving
8 guests · 15 min
Patio 1
Available
2 seats · 6h free
Zone A
0:45:12
Combined · 9 guests
Private 1
Available
10 seats · all day
Bar 2
Arriving
3 guests · 5 min
Analytics & Insights

Everything that
happened. Clearly.

Thirty days of demand, source, and status data — distilled into a single screen your team actually reads.

Bookings · Last 30 Days
13
Seated Right Now
1
No-Shows · Last 30 Days
6
Table Utilization
88%
1/8 occupied now
Demand Heatmap · By Day & Hour
Booking Source Mix
Web
65%
Direct
25%
AI Voice
10%
AI Voice Concierge

Your restaurant
answers every call.

Guests call, speak naturally, and get a confirmed reservation — without waiting, without staff, without friction. The AI handles party size, date, time, occasion, and dietary notes in a single conversation.

Available 24 hours a day, 7 days a week
Understands special occasions and dietary requirements
Assigns the right table automatically
Sends confirmation via SMS or email instantly
🎤
AI Voice Concierge
xMart Booking · Live
“Hi, I'd like a table for 4 this Saturday at 7pm — it's our anniversary.”
Perfect. I have a table for 4 available at 7:00 PM on Saturday. Shall I apply our Anniversary package — it includes a complimentary dessert and priority seating?
“Yes, that sounds lovely.”
Done. Table reserved for 4 guests, Saturday 7:00 PM — Anniversary package applied. Confirmation sent to your phone.
✓
Reservation confirmed · SMS sent · Table 23 assigned
Guest Experience Packages

Occasions that
sell themselves.

Define packages once. When a guest selects an occasion — birthday, anniversary, business dinner — the matching package and perks appear automatically at booking.

🎂 Birthday
Birthday Celebration
A curated setup for guests marking a milestone, with surprises that arrive at the right moment.
Complimentary birthday cake
Priority table selection
Personalized greeting card
Party size: 2 – 12 guests
💍 Anniversary
Anniversary Evening
An intimate setup designed for couples celebrating a shared moment worth remembering.
Complimentary dessert
Candlelit table arrangement
Welcome glass of wine
Party size: 2 – 4 guests
💼 Business
Business Dinner
A private, professional setting with discreet service for teams and clients who need to focus.
Private room preference
Pre-set menu available
Dedicated server
Party size: 4 – 20 guests
Guest Engagement Hub

Know your guests
before they arrive.

Every guest who ever booked, walked in, or called — stored, searchable, and filterable by channel. Visit count, total covers, and full reservation history in one place.

Search by name, email, or phone number
Filter by Online, Walk-In, or AI channel
Full profile and reservation history per guest
Total covers and last-visit tracking
Customers
22 guests · 176 covers
All 22
Online 7
Walk-In 13
AI 9
AF
Alexis Ford
1 visit · 1 cover · Last visit Jul 6
Walk-In
HD
Harper Dale
1 visit · 3 covers · Last visit Jul 6
Online
SM
Sage Monroe
1 visit · 1 cover · Since Jul 4
AI
RV
Reese Vance
2 visits · 8 covers · Since Jul 4
AI

Ready to run a
smarter floor?

xMart Booking — built for restaurants that take hospitality seriously.

xmartbooking.ca